When you're invested in making sure your motorcycle stays in great working order for years to come, you need knowledge and skill you can count on. Our highly trained technicians are dedicated to maintaining and servicing your Harley-Davidson® motorcycle so you can get the most out of your purchase. Here at Rattlesnake Mountain Harley-Davidson®, we are riding enthusiasts, and we know that getting out on the road is your priority.
We have the equipment and experience to get your motorcycle in prime shape, whether you're cruising the highways or riding through town. Give us a call and we'll get you in and out of the shop in an efficient and timely manner.
We are proud to provide quality service in the Kennewick area.
$20 Install Item
All none heated Grips, Footboard Inserts, Mirrors, Footpegs, and Air Cleaner Covers can be installed for just $20!
Check in Periodically for Other Monthly Service Specials!
The process to repair damage to motorcycles can be lengthy. All of our H-D® parts are ordered directly from Harley-Davidson® unless aftermarket parts are on the bike (in which case we will acquire the parts from the corresponding manufacturer). Depending on the make, color, and year of your motorcycle, it may take up to 10 weeks for painted parts to be delivered from the factory. It can take up to 48 hours for the estimate to be performed on your motorcycle. Once the estimate is complete, it is typically faxed to your insurance company (unless directed otherwise by the insurance adjuster). Also after the estimate is completed, a field adjuster from the insurance company comes out to verify any damage and approve repairs. When repairs have been approved, payment is issued by the insurance adjuster on the spot, or it is sent to the store (in some cases, you, the customer) a few days after the field adjuster has stopped by. We CAN NOT order parts until the insurance check has been received by our collision advisor. Payment made by the insurance company is less your deductible (if applicable). The deductible is not due until repairs are completed, and you are picking up the motorcycle to take home.