"These two were absolutely amazing. Im a first time Harley owner and they had every answer to every question. They didnt try to pressure me into something I wasnt looking for. Which my wife and I very much appreciate and respect as thats rarely the case when shopping for a vehicle. All in all the help and knowledge was very much appreciated and I will b sure to be looking for them when its time for my next purchase/upgrade. (Bre/Pierre)
Fast, friendly, no pressure experience. Best customer service I've had in years!EDIT/ADDI've purchased 2 motorcycles from rattlesnake now, and this is the only harley dealership I've ever been to where they sell me what I want without trying to upsell me on something way out of my price range. The staff is never pushy, and always honest. Could not ask for a better experience! Thank you guys again! "
"After a new rear tire installation it had ended up that Art had quoted me the price of the front tire which would have been less $. He immediately apologized for the mistake (which I felt very sure it was unintentional) and he offered a no charge oil change on my next service. You just can't beat a deal like that! Thanks Art! I just might get that here in a couple months when I come for the front tire that's about due. And Kylie flatters me by telling me I look like a younger Clint Eastwood:) Thanks!"
Great Place! I talked to 3 people there this past week about buying a bike there. So pleasant and responsive! Josh, Sales manager was great to speak to! Straight shooter - refreshing! offered me a great deal on his machine including a detailed history on it. Offered me the best he could on my trade. Very reasonable. Looking for a bike (HD or other) , give these guys a call.
I live on the East Coast tried to buy the bike I wanted at my local Harley shop but they tried to put me into a bike I didn’t want and said I wouldn’t find that bike for that price !!! So I said challenge excepted. Looked on CycleTrader found the bike a wanted it was at Rattlesnake Harley. Bre,Josh and Shawn made it so easy I have no problem buying another bike from them !!!!
For the third time, my purchase at Rattlesnake Mountain Harley dealership was very pleasant. They did more than they can do to put me into the 2020 Road Glide Limited and they stayed over for couple of hours past their going home time, they opened the door past the dealership business hours just to prioritize me and all the staff sacrificed their personal time just to make sure I was taken care of and all the staff (Sales, Finance, Maintenance, Parts) at Rattlesnake Mountain H-D are amazing!!! I was really treated like a family and always welcome anytime. They unselfishly sacrificed ...
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